# Content guidelines (starter template)

Upload this to the project knowledge after editing. Delete rules you disagree with; the reviewer cites whatever is here.

## Voice
- We sound: (for example clear, calm, direct)
- We avoid: (for example jokes in errors, exclamation marks, "simply")

## Capitalization and punctuation
- Buttons and headings: sentence case
- No periods on buttons, labels, or single-sentence tooltips
- Use the serial comma: yes / no

## Preferred terms (glossary)
| Use | Don't use | Notes |
|---|---|---|
| Delete | Remove, Erase | For permanent removal |
| Sign in | Log in, Login | "Sign-in" as a noun |
| Workspace | Account, Org | The top-level container |

## Patterns
- Error: what happened + what to do. Example: "Your card was declined. Try a different card or contact your bank."
- Confirmation of a destructive action: "Delete <thing>?" + consequence + [Delete <thing>] [Cancel]
- Empty state: what goes here + primary action

## Numbers and dates
- Date format:
- Time format:
- Currency format: